Leader as Coach ~ Communication Skills for Empowering Others

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Coaching skills are being recognized as an important competency in building and sustaining productive relationships within organizations, and with clients and community members. Coaching assumes people are naturally creative, resourceful and whole, capable of finding their own answers and offering creative solutions on personal and professional matters. People are empowered to be active contributors to the working relationship, and to become more responsible for the outcomes. In this interactive playshop, participants will learn the benefits of coaching and how it differentiates from being directive or advising, and how to identify ‘coachable’ moments and apply coaching skills in those situations. They will practice the basic coaching skills of asking powerful questions, listening and acknowledgement, and explore where these skills can be applied in their leadership style.